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Who We Are

Benefit Management Services of Ohio (BMSO) is the third party administrator (TPA) responsible for managing and administration of injury claims and technical services support relating to rates and potential alternative programs offered by BWC. Our focus is on containing and managing the employer’s overall claims costs. BMSO co-ordinates the efforts of the MCO, BWC and IC.

MCO (Managed Care Organization)

The managed care organization is responsible for receiving all initial notification of injuries and is responsible for the medical management of the claims only as well as payment to medical providers.

There is no cost for MCO participation.

BWC (Bureau of Workers’ Compensation)

IC (Industrial Commission)

BWC is responsible for the overall administration of claims and issuing the initial allowance or denial orders on all injures.

IC is responsible for hearing all contested issues which have been appealed either by the employee or the employer. The IC is charged with the responsibility of adjudicating contested issues.

Address

Contact

Opening Hours

400 Niles Cortland Rd SE, Ste B,

Warren, Ohio 44484

Mon - Fri

8:00 am – 4:30 pm

Saturday

​Sunday

By Appointment

Closed

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